Studio Rules

Last updated: 20 August 2025

These rules help keep the studio safe, productive and respectful for every guest. By booking or entering the studio, you agree to follow them.

Booking and payments

  • Bookings are confirmed after payment is received; unpaid holds may be released.
  • Setup and breakdown must be completed within the reserved time.
  • Rescheduling and cancellation terms are stated in the confirmation email.
  • Commercial projects may require insurance or permits.

Access, check-in and hours

  • Standard hours are 09:00–21:00; other times are available by request.
  • Late arrival does not extend the booking.
  • Check-in and orientation are required before using equipment.
  • Only registered guests may enter the studio.

Use of the space

  • Protect floors and walls and use furniture pads or sandbags when appropriate.
  • Do not drill, nail or permanently alter any surface.
  • Keep sound at a reasonable level and respect neighbouring premises.
  • Use clean shoes on the cyclorama; painting requires prior approval.

Equipment

  • Use included equipment safely and return it to its original location.
  • Only qualified operators may handle electrical, grip and lighting equipment.
  • Report defects immediately and do not use damaged equipment.
  • Additional rentals may be arranged and billed separately.

Safety, food and drinks

  • Food and drinks are permitted only in designated areas and must be kept away from equipment.
  • Smoking and vaping are prohibited inside the studio.
  • Alcohol requires prior approval and compliance with local law.

Restricted items and activities

  • Weapons, illegal substances and hazardous materials are prohibited.
  • Rooftop access or exterior mounting requires written permission.
  • Indoor drone use requires an experienced operator and prior approval.

Cleaning and reset

  • Leave the studio as you found it and return furniture and equipment.
  • Excessive mess, including glitter, paint or spills, may incur a cleaning fee.
  • Report damage before departure.

Overtime and penalties

  • Overtime is billed in 30-minute increments and exit must occur before the booking ends.
  • Unauthorised overtime or early access is charged at the posted rate or higher.
  • Repeated violations may result in refusal of future bookings.

Damage and liability

  • You are responsible for your party and damage during the booking.
  • Charges apply for cyclorama repainting, repairs or replacement of damaged equipment.
  • The studio is not responsible for personal property that is lost, stolen or left behind.

Privacy and security

  • CCTV may operate in common areas for safety and security.
  • Do not film outside your reserved area or compromise another client’s privacy.
  • Personal information is handled under our Privacy Policy.

Privacy Policy

Questions?

Contact Tundra Studio at info@tundrastd.com.