Studio Rules
Last updated: 20 August 2025
These rules help keep the studio safe, productive and respectful for every guest. By booking or entering the studio, you agree to follow them.
Booking and payments
- Bookings are confirmed after payment is received; unpaid holds may be released.
- Setup and breakdown must be completed within the reserved time.
- Rescheduling and cancellation terms are stated in the confirmation email.
- Commercial projects may require insurance or permits.
Access, check-in and hours
- Standard hours are 09:00–21:00; other times are available by request.
- Late arrival does not extend the booking.
- Check-in and orientation are required before using equipment.
- Only registered guests may enter the studio.
Use of the space
- Protect floors and walls and use furniture pads or sandbags when appropriate.
- Do not drill, nail or permanently alter any surface.
- Keep sound at a reasonable level and respect neighbouring premises.
- Use clean shoes on the cyclorama; painting requires prior approval.
Equipment
- Use included equipment safely and return it to its original location.
- Only qualified operators may handle electrical, grip and lighting equipment.
- Report defects immediately and do not use damaged equipment.
- Additional rentals may be arranged and billed separately.
Safety, food and drinks
- Food and drinks are permitted only in designated areas and must be kept away from equipment.
- Smoking and vaping are prohibited inside the studio.
- Alcohol requires prior approval and compliance with local law.
Restricted items and activities
- Weapons, illegal substances and hazardous materials are prohibited.
- Rooftop access or exterior mounting requires written permission.
- Indoor drone use requires an experienced operator and prior approval.
Cleaning and reset
- Leave the studio as you found it and return furniture and equipment.
- Excessive mess, including glitter, paint or spills, may incur a cleaning fee.
- Report damage before departure.
Overtime and penalties
- Overtime is billed in 30-minute increments and exit must occur before the booking ends.
- Unauthorised overtime or early access is charged at the posted rate or higher.
- Repeated violations may result in refusal of future bookings.
Damage and liability
- You are responsible for your party and damage during the booking.
- Charges apply for cyclorama repainting, repairs or replacement of damaged equipment.
- The studio is not responsible for personal property that is lost, stolen or left behind.
Privacy and security
- CCTV may operate in common areas for safety and security.
- Do not film outside your reserved area or compromise another client’s privacy.
- Personal information is handled under our Privacy Policy.
Questions?
Contact Tundra Studio at info@tundrastd.com.