Privacy Policy

Information we collect

• Contact details such as name, email and phone number.
• Booking details such as date, time, selected space and preferences.
• Payment information processed by secure third parties; we do not store complete card details.
• Usage data such as pages viewed, browser information and approximate location.
• References or project notes that you choose to send.

How we use information

• Manage bookings, studio access and customer support.
• Improve site performance, content and user experience.
• Send confirmations, reminders and service updates.
• Meet legal obligations and prevent misuse or fraud.
• Send optional marketing only with consent.

Legal bases

Where applicable, processing is based on performance of a contract, legitimate interests, legal obligations or consent.

Cookies and similar technologies

We use essential cookies for core functionality and may use optional analytics cookies. Browser settings can be used to control cookies.

Analytics

Analytics services may process device and browser information to help us understand traffic and improve the website.

When we share information

• Service providers supporting hosting, booking, payments, analytics or communications.
• Authorities when required by law or necessary to protect rights and safety.
• A successor organisation in connection with a merger, acquisition or business transfer.

Data retention

We retain information only as long as necessary for the purposes described, legal compliance and dispute resolution.

Security

We use administrative and technical safeguards, but no method of transmission or storage can be guaranteed completely secure.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection or portability, and may withdraw consent. Contact us to make a request.

Children's privacy

Our services are not directed to children below the applicable legal age. Contact us if you believe a child has provided personal information.

Changes to this policy

We may update this policy and will publish the revised version and update date on this page.